Shipping policy

SHIPPING FEES AND DELIVERY TIME

While we work to get every order out in a timely manner, due to unforeseen circumstances with our shipping partners, you may experience delays with your order.

DOMESTIC SHIPPING OPTIONS AND RATES

Free ground shipping on orders $150+

Processing and Delivery:

• We ship all orders within 3 business days of the order being placed.
• In addition to our own processing timeline, your order may encounter delays from shipper due to Covid-19 and the high volume of eCommerce orders.
• If your package does not arrive on the estimated delivery date, we kindly ask that you please wait 2-3 business days for it arrive before contacting us.
• We offer USPS, UPS or DHL Ground for orders shipping within the United States/
• Orders placed on weekends or holidays will begin processing within 2 business days from the following business day.
• We do not offer Saturday delivery or accept PO Boxes.
• All expedited shipping orders will also require a processing time for 2 business days.
• Shipping fees are non-refundable.

For international shipping, please contact us at info@kitanni.com